1. Introduction and Agreement
These Terms of Service form a binding agreement between you and Good Chef Food And Beverage Limited, operating as ChefGood, a provider of computer systems design and related services. Our registered address is G/F, 63 Pilkem Street, Jordan, Hong Kong. This website is located at https://www.sylviahk.buzz.
By accessing or using this website, by contacting us about a project, or by engaging our services, you agree to be bound by these Terms of Service. If you are entering into these terms on behalf of an organisation, you represent that you have authority to bind that organisation.
If you do not agree with any part of these terms, you must not use this website or engage our services. These terms, together with any written engagement agreement we sign with you and our Privacy Policy, constitute the entire agreement between us in relation to your use of our services.
2. Definitions
In these terms, the words below have the following meanings. The Company, we, us, and our refer to Good Chef Food And Beverage Limited acting as ChefGood. You and your refer to the individual or organisation using our website or services.
The Services refers to the computer systems design, systems architecture, cloud infrastructure, custom software development, data engineering, and related professional services that we provide. A Project refers to a specific engagement agreed between us in writing.
Client Content refers to any data, materials, code, or information that you provide to us in connection with a Project. Deliverables refers to the work products we create for you under an engagement, such as documentation, configuration, or software.
3. Eligibility
Our website and services are intended for individuals who are at least eighteen years old and who have the legal capacity to enter into a binding agreement. By using the website, you confirm that you meet these requirements.
If you are using the services on behalf of a company or other legal entity, you confirm that the entity is validly organised and in good standing, and that you are authorised to act on its behalf. We may ask you to provide evidence of that authority.
We reserve the right to refuse service to anyone for any lawful reason, including where we determine that an engagement would violate applicable law or would create an unacceptable risk for our team or our systems.
The website is operated from Hong Kong, and it is intended for use worldwide. If you access the website from another country, you are responsible for ensuring that your use complies with the laws of that country. We make no representation that the website is appropriate or available for use in every jurisdiction.
4. Our Services
ChefGood provides professional, scientific, and technical services focused on computer integrated systems design. Our work typically includes systems architecture, cloud infrastructure design, custom software development, data engineering, and managed operations.
The scope of any Project is defined in a written proposal or engagement agreement. That document sets out the specific deliverables, the timeline, the fees, and the responsibilities of each party. Where a written agreement conflicts with these terms, the written agreement governs the Project itself.
We provide our services on a professional basis and will use reasonable skill and care in performing them. We do not guarantee that any particular business outcome, revenue target, or performance metric will be achieved as a result of our services.
Depending on the engagement, our services may be delivered remotely, on site, or through a combination of the two. We will agree the working arrangements, communication channels, and reporting cadence with you before a Project begins. We may engage subcontractors to assist with delivery, and we remain responsible for their work.
5. Account and Contact Information
Some features of our website or services may require you to provide contact information or to create an account. You agree to provide accurate, current, and complete information, and to keep that information up to date.
You are responsible for maintaining the confidentiality of any credentials associated with your account and for all activity that occurs under those credentials. You must notify us promptly if you become aware of any unauthorised use of your account.
We may suspend or terminate access to any account that is used in breach of these terms, that appears to be compromised, or that is associated with unlawful or harmful activity.
6. Acceptable Use
You agree to use this website and our services only for lawful purposes and in a manner consistent with these terms. You must not use our website to transmit malware, to attempt unauthorised access to our systems or to the systems of third parties, or to interfere with the availability of our services.
You must not attempt to reverse engineer, decompile, or extract the source code of any software we make available except where the law expressly permits it. You must not use automated tools, scrapers, or bots to access the website in a manner that imposes an unreasonable load on our infrastructure.
You must not use our services to process content that is unlawful, defamatory, infringing, or that violates the rights of any third party. We may remove or refuse to process any content that we reasonably believe violates this section.
You are responsible for ensuring that your use of the website and the Services complies with all laws and regulations that apply to you, including those relating to data protection, export controls, and electronic communications. We may report unlawful conduct to the appropriate authorities where the law requires it.
7. Intellectual Property
All content on this website, including text, graphics, logos, and design elements, is owned by the Company or its licensors and is protected by applicable intellectual property law. You may view and use this content for your personal evaluation of our services, but you may not reproduce or redistribute it without our prior written consent.
In relation to a Project, ownership of Deliverables is determined by the written engagement agreement. Unless otherwise agreed, we grant you a licence to use the Deliverables for your internal business purposes upon full payment of the applicable fees.
We retain ownership of our pre-existing tools, frameworks, methodologies, and know how, including any that are used or adapted in the course of a Project. Nothing in these terms transfers ownership of those pre-existing assets to you.
Any trade marks, service marks, and logos displayed on this website are the property of the Company or of their respective owners. Nothing on this website grants you any licence or right to use any trade mark without the prior written permission of its owner.
8. Client Content
You retain all rights in the Client Content you provide to us. You grant us a limited licence to use that content solely for the purpose of performing the Project and providing the Services. This licence ends when the Project is complete or when these terms terminate.
You represent and warrant that you have all necessary rights to provide the Client Content and that our use of it in accordance with these terms will not infringe the rights of any third party or violate any applicable law.
We may retain copies of Client Content where required by law or for backup and security purposes, in line with our retention practices described in the Privacy Policy.
You are solely responsible for maintaining your own backups of any Client Content that is important to you. While we take reasonable care with the systems we operate, we do not provide a general data backup service for Client Content unless that service is expressly agreed in writing.
9. Fees and Payment
Fees for our services are set out in the applicable proposal or engagement agreement. Unless otherwise agreed in writing, fees are quoted in United States dollars and are exclusive of taxes, duties, and third party costs such as software licences or hosting fees.
We may require an initial deposit before starting work, with the balance due on defined milestones or on completion. Invoices are payable within the period stated on the invoice, and overdue amounts may incur interest at a rate consistent with applicable law.
If you do not pay an invoice when due, we may suspend work on the Project until payment is received. We may also require reimbursement of reasonable collection costs incurred in recovering overdue amounts.
You are responsible for third party costs associated with your Project, such as cloud hosting, software licences, and domain registration, unless we agree in writing that these are included in our fees. Any applicable sales, use, or value added tax will be added to our invoices as required by law.
10. Project Delivery and Revisions
We aim to deliver each Project in accordance with the timeline agreed in writing. Timelines are estimates and depend in part on your timely provision of information, access, and feedback. Delays caused by a failure to provide these inputs are not our responsibility.
Each proposal includes a defined number of revision rounds. Additional revisions or changes to the agreed scope may be subject to additional fees, which we will communicate to you before carrying out the extra work.
You agree to review Deliverables promptly and to provide consolidated feedback within a reasonable time. A Project is considered accepted when you approve the Deliverables in writing, or when you begin using them in a production environment, whichever occurs first.
We may provide support, maintenance, or ongoing operations services under a separate arrangement. The scope, hours, and response times for any such ongoing services will be defined in writing before those services begin.
11. Warranties and Disclaimers
We warrant that we will perform the Services with reasonable skill and care, in accordance with good professional practice in the computer systems design industry. This is the sole warranty we provide in relation to the Services.
Except as expressly stated in these terms, the website and our services are provided as is and without warranty of any kind. We do not warrant that the website will be uninterrupted or error free, or that the Deliverables will be free of defects or suitable for your particular circumstances.
We do not warrant the performance, security, or reliability of third party products, platforms, or services that may be used in connection with a Project. Any such third party items are governed by their own terms and warranties.
You acknowledge that the development and operation of computer systems involves inherent risks, and that we cannot guarantee that any system will be completely free from defects, security vulnerabilities, or interruptions. We will work with you to address material defects reported within the agreed support period.
12. Limitation of Liability
To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, loss of revenue, or loss of goodwill, arising out of or in connection with these terms or the Services.
The total aggregate liability of the Company arising out of or in connection with these terms, whether in contract, tort, or otherwise, will not exceed the total fees actually paid by you to the Company in the twelve months preceding the event giving rise to the claim.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.
13. Indemnification
You agree to indemnify and hold harmless the Company, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your breach of these terms or your misuse of the website or the Services.
This indemnification includes claims arising from Client Content that infringes the rights of a third party or violates applicable law, and claims arising from your use of the Deliverables in a manner that we did not authorise.
14. Term and Termination
These terms remain in effect until terminated by either party. You may terminate your use of the website at any time by discontinuing your use of it. Termination of a specific Project is governed by the terms of the relevant engagement agreement.
We may suspend or terminate your access to the website or the Services at any time if you breach these terms, if we are required to do so by law, or if we discontinue the relevant service. We will provide reasonable notice where practicable.
Provisions that by their nature should survive termination, including those relating to intellectual property, limitation of liability, indemnification, and governing law, will continue to apply after termination.
Upon termination, each party will return or delete confidential information belonging to the other party in accordance with the written engagement agreement and with our data retention practices. Your obligation to pay fees for work completed before termination remains in effect.
15. Governing Law and Disputes
These terms are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. You and the Company agree to submit to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any dispute arising out of these terms.
Before commencing formal proceedings, each party agrees to attempt in good faith to resolve any dispute through direct negotiation. If a dispute cannot be resolved through negotiation, the parties may pursue the remedies available to them at law.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be limited or replaced to the extent necessary to give effect to the original intent.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, our practices, or the law. When we make changes, we will revise the date at the top of this page and, where changes are material, provide a more prominent notice.
Your continued use of the website after a change has been posted constitutes acceptance of the updated terms. If you do not agree to the updated terms, you should discontinue use of the website and our services.
17. Contact Information
If you have questions about these Terms of Service, please contact us using the details below.
Company name: Good Chef Food And Beverage Limited
Address: G/F, 63 Pilkem Street, Jordan, Hong Kong (HK)
Email: support@sylviahk.buzz
Phone: +1 815 417 8920
We will acknowledge your enquiry and respond as promptly as we are able to do so.